Love Leavenworth Vacation Rentals is a professional Property Management Company dedicated to providing quality homes and assisting travelers with any vacation needs. LLVR is locally owned, office & field staff live, work & play in & around Leavenworth. We are happy to share our local knowledge & can quickly assist you during stays. We at Love Leavenworth respect that your time with friends & family is a valuable commodity. Our goal is to make your stay as enjoyable & worry-free as we can. We offer affordable quality by providing a variety of clean and well maintained homes, a wide range of pricing options, easy reservations process and professional friendly staff all add up to a great value. __________________________________________________________________________________________________________________________________ LOVE LEAVENWORTH LLC Terms and Conditions are listed below for review. Please note a Guest Rental Agreement between Airbnb Guest and Love Leavenworth LLC is required. An online agreement will be sent within 48 hours after after airbnb reservation confirmation. __________________________________________________________________________________________________________________________________ INTRODUCTION These Terms and Conditions (“TERMS”), together with the Guest Rental Agreement, set forth the basis for your reservation and use of the property described in the Guest Rental Agreement (“PROPERTY”). If you have any questions regarding these TERMS, please contact Love Leavenworth LLC dba Love Leavenworth Vacation Rentals using the contact information in the Guest Rental Agreement so that your questions or concerns may be promptly addressed and resolved. _________________________________________________________________ LIMITED LICENSE TO USE PROPERTY Love Leavenworth LLC dba Love Leavenworth Vacation Rentals (the “AGENT”) is an independent property manager doing business near the City of Leavenworth, Washington. The PROPERTY is privately owned. The individual (the “GUEST”) reserving the PROPERTY acknowledges that he or she is a limited licensee of the owner of the property (the “OWNER”) and he or she is not acquiring any interest in the PROPERTY. GUEST specifically acknowledges that they are not a tenant of AGENT or OWNER, and that their license to use the PROPERTY is exempt from the Washington Residential Landlord-Tenant Act pursuant to RCW (Phone number hidden by Airbnb) _________________________________________________________________ PERMITTED USES GUEST shall use the PROPERTY only for overnight accommodations and related purposes. Overnight accommodations at the PROPERTY are permitted only for GUEST and those co-occupants of GUEST that do not exceed the maximum occupancy of the PROPERTY as set forth in the Guest Rental Agreement. GUEST will use the PROPERTY for lawful purposes only and will comply with all local and state laws and the terms of the Guest Rental Agreement. GUEST and any co-occupants shall not disturb or offend neighboring residents or engage in any disruptive activities or activities that constitute a public or private nuisance. In the event that AGENT determines GUEST is acting in a disruptive manner or the activities of GUEST constitute a nuisance, AGENT may terminate the limited license of GUEST and remove GUEST and any co-occupants from the PROPERTY without a refund. GUEST is responsible for compliance with these TERMS by GUEST and any co-occupants of GUEST. _________________________________________________________________ RESERVATION REQUIREMENTS Reservations may only be made by persons who are 25 years of age or older. Reservations are not guaranteed until receipt by AGENT of all the following items: (1) Guest Rental Agreement signed by GUEST; (2) Terms and Conditions initialed by GUEST; and (3) payment of the required deposit amount. _________________________________________________________________ REQUIRED DEPOSIT AMOUNT Any reservation booked more than thirty (30) days before the date of arrival, shall require a deposit amount equal to fifty percent (50%) of the total rental amount, including but not limited to damage deposit, cleaning fee and applicable taxes. Any reservation booked fewer than thirty (30) days prior to the date of arrival must be paid in full at the time the reservation is made. _________________________________________________________________ PAYMENT The required deposit amount is due within five (5) days after the date the reservation is made. The remaining balance due must be paid in full at least thirty (30) days prior to check-in. GUEST authorizes AGENT to charge the remaining balance due to the credit card of GUEST on file on the date that is thirty (30) days prior to the date of arrival unless GUEST provides advance notice to AGENT of his or her intent to cancel the reservation. If, for any reason, payment in full is not received by AGENT at least thirty (30) days prior to the date of arrival, the reservation will be subject to cancellation without refund of the required deposit amount. _________________________________________________________________ CLEANING FEE An additional cleaning fee shall apply to all reservations and be listed in the billing invoice provided to Guest. _________________________________________________________________ TAXES AND FEES Tax rates are calculated and added to the reservation according to the state sales tax, state and local accommodation taxes and fees, and local laws in force at the time of the reservation. _________________________________________________________________ ACCEPTED FORMS OF PAYMENT AGENT accepts credit and debit cards payments from Visa, Mastercard and Discover. AGENT will accept payment by cash, Traveler’s Check, Money Order, Cashier’s Check and personal check provided such payment is received at least sixty (60) days prior to the date of arrival. If a check is dishonored or returned for any reason, AGENT shall assess to GUEST a $30.00 returned check fee. Agent allows third party vendors (Airbnb, (Hidden by Airbnb) and others) to collect funds directly from GUEST and remit to AGENT. _________________________________________________________________ CANCELLATIONS LOVE LEAVENWORTH LLC Policy states that should the need arise for GUEST to cancel reservation prior to 30 days of arrival, regardless of the reason, GUEST will receive a full refund of deposit less a $ (Phone number hidden by Airbnb) Cancellation Fee. Cancellations within 30 days of your reservation arrival date will receive No Refunds. Love Leavenworth LLC offers CSA Travel Protection Insurance for your vacation investment. AGENT is not responsible for the weather, road closures, wildfires or other Acts of God that interrupt or cancel trip and there will be no refunds within 30 days of arrival. Travel Insurance is highly recommended. NOTE- It is acknowledged that third party vendor (Airbnb, (Hidden by Airbnb) and others) TOC’s may differ. LLVR cancelations policy are always the least restrictive and may be enforced if needed. _________________________________________________________________ CSA TRAVEL PROTECTION LOVE LEAVENWORTH LLC Policy states that Vacation Rental Insurance may have been made available with your reservation. Vacation Rental Insurance provides coverage for prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. Separate terms and conditions apply, read your Description of Coverage/Policy carefully and contact CSA at (Phone number hidden by Airbnb) with coverage questions. _________________________________________________________________ AGENT or OWNER CANCELLATION In the event that AGENT is unable to deliver PROPERTY to GUEST due to force majeure, structural or mechanical failure where the PROPERTY becomes unsuitable for overnight accommodation, OWNER cancellation, or any other reason whatsoever, AGENT reserves the right either to refund to GUEST all of monies received for rental prior to date of arrival or to substitute a reasonably comparable property. _________________________________________________________________ CHECK IN/CHECK OUT GUEST acknowledges and understands that check-in is no earlier than 4:00 PM on the date of arrival, and check-out is no later than 11:00 AM on the date of departure. Any request for early check-in or late check-out must be delivered to AGENT not less than 24 hours in advance of the date of arrival. Approval or disapproval of a request for early check-in or late check-out shall be in the sole discretion of AGENT, and additional convenience fees may apply. If GUEST enters the PROPERTY before check-in or after check-out without prior approval of AGENT, the credit card of GUEST shall be charged a fee equal to an additional day’s rental. _________________________________________________________________ DAMAGES GUEST is liable for any damage caused to the PROPERTY by any act or omission of GUEST or the co-occupants of GUEST. GUEST shall report to AGENT any damage that is caused to the PROPERTY. Guest agrees that AGENT will charge the cost of such damages to the credit card or via third party vendors (Airbnb, (Hidden by Airbnb) and others) of GUEST on file with AGENT to the extent such damage exceeds the amount of the damage deposit or Vacation Rental Damage Protection insurance described below. _________________________________________________________________ DAMAGE DEPOSIT Prior to the date of arrival, GUEST will provide AGENT with either Vacation Rental Damage Protection premium or a damage deposit. If deposit is elected, it may be used by AGENT to repair any damage to the PROPERTY caused by GUEST or the co-occupants of GUEST, and restore the PROPERTY to substantially the same condition it was in prior to GUEST’s use of the PROPERTY. AGENT will provide a full or partial refund of the damage deposit to GUEST within fourteen (14) days following the date of departure. AGENT shall not be required to account for the costs of repairing damage caused by GUEST. _________________________________________________________________ VACATION RENTAL DAMAGE PROTECTION As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $1,500. Any damages that exceed $1,500 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1,500. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy. The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Love Leavenworth any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Love Leavenworth directly if you do not wish to participate in this assignment. If Vacation Rental Damage Protection is not elected, a damage deposit of $1,500 will be required prior to occupancy. _________________________________________________________________ PROPERTY RULES Each PROPERTY is unique and may have its own set of rules provided by the OWNER. Any such additional rules supplement these TERMS and are incorporated herein by reference as though fully set forth. Any such rules will be provided for review by GUEST prior to signing the Guest Rental Agreement. _________________________________________________________________ RIGHT TO ENTRY BY AGENT FOR EMERGENCIES GUEST agrees that AGENT and/or its contractors or employees may enter the premises whenever the AGENT deems it necessary to address any emergency and to protect the PROPERTY from damage. _________________________________________________________________ MAINTENANCE GUEST agrees to notify the AGENT as soon as a maintenance problem occurs. AGENT will reasonably address maintenance issues affecting the PROPERTY. Notwithstanding the foregoing, failure of the air conditioning system, failure of an appliance to operate properly, or other maintenance issues including, but not limited to, pest control and housekeeping, shall not constitute a material breach of the Guest Rental Agreement and shall not entitle GUEST to a partial or full refund. _________________________________________________________________ PETS No pets are permitted at the PROPERTY unless AGENT gives advance written approval by signing a pet addendum to the Guest Rental Agreement. Any pet addendum may provide for additional damage and cleaning fees payable by GUEST. If no pet addendum is requested and agreed to, and Agent determines pets are present at the PROPERTY, AGENT may terminate the limited license of GUEST and remove GUEST and any co-occupants from the PROPERTY, without a refund. _________________________________________________________________ NO EVENTS GUEST confirms that the use of the PROPERTY is solely for overnight accommodations. GUEST agrees NOT to use the PROPERTY for any type of party or group event including, but not limited to weddings, receptions, retreats or meetings under any circumstances. If AGENT determines GUEST has breached this provision, AGENT may terminate the limited license of GUEST and remove GUEST and any co-occupants from the PROPERTY, without a refund. _________________________________________________________________ NO SMOKING Smoking is NOT permitted inside the PROPERTY at any time. If smoke is detected inside the PROPERTY, an additional cleaning fee of $100 shall be charged to the credit card of GUEST on file. _________________________________________________________________ POOLS/HOT TUBS If the Property features a pool and/or hot tub, GUEST agrees that use of the pool and/or hot tub is at his or her own risk. GUEST agrees to follow all posted rules and regulations regarding use of the pool and/or hot tubs located on the PROPERTY, if any. _________________________________________________________________ INTERNET/CABLE High speed wireless Internet and cable television may be provided as a convenience only and is not a material term of the Guest Rental Agreement. AGENT does not guarantee access to high speed wireless Internet or cable television at the PROPERTY. No refund or discount shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal references with regard to Internet service or cable service. _________________________________________________________________ LOST ITEMS AGENT is not responsible for any personal belongings of GUEST that may become lost, stolen, damaged, or left behind. If GUEST requests that AGENT retrieve a personal belonging left behind at the PROPERTY, a retrieval fee will apply regardless of whether the personal belonging is found. If found, the personal belonging will be returned to the GUEST at the expense of the GUEST. Any personal belongings left at the PROPERTY that remain unclaimed after 30 days shall be donated to a local charity. _________________________________________________________________ VIOLATION OF RENTAL AGREEMENT If GUEST or any co-occupant of GUEST violates any of these TERMS, AGENT may terminate this limited license of GUEST and enter PROPERTY. Upon such termination GUEST and any co-occupants shall immediately vacate the PROPERTY, without a refund.

During your stay

We at Love Leavenworth will provide you with all the information you need to come and enjoy your vacation hassel free. If you should have any questions or are in need of assistance, we can be reached by phone or email 8AM-8PM, 7 days a week. We are available after hours for emergencies by calling our reservations office.

LoveLeavenworth is a Superhost

Superhosts are experienced, highly rated hosts who are committed to providing great stays for guests.